I even assisted security last year when Roland almost got into a fist fight out front with a patron because he was having security remove a patron and the guy was upset and calling him names. With all of that said, Rolland the floor man has raised his voice to me on numerous occasions for some really absurd things over the years that I have always just drop and let go of. I've even assisted security more than once over the years when they have been threatened. I'm a former marine and former police officer. I have never done anything to warrant being thrown out of any card room, casino or any business for that matter. I've always been polite to the staff and I think a decent tipper.
Every employee and security guard knows me here, most by including the manager. A lot of the time poker is how I pay my bills.
I'm a long time regular here, I play here 2-3 times a week at medium to high stakes.